The 8 Essential Elements For Building
A Profitable Concierge Business

Many entrepreneurs, seasoned and new ones alike, consistently ignore some or all of these 8 areas, and it costs them both time and money – in their businesses and their lives, in general.
There are aspects to every successful and profitable travel business that you need to know. These will cut your learning curve, cut your hours, give you more free time, and make you more profitable.
Don’t worry about being great at them at first, just start doing them, and hone them as go, but start working on all of them. There are also unique things we have learned in these areas that are essential to a successful concierge business…and I’m going to share them all with you.

For example, marketing is generic, marketing the correct way, is key. We will show you how we have done marketing and who we market to that made the difference in our business growing as quickly as it did.

Terms like “after the sale” may seem very cut and dry, but there are so many things you can do with technology and personal service to grab your clients’ loyalty that take seconds and will grow your business.

The 8 areas essential in a Travel Concierge business are:

The Ultimate Concierge Travel Business Toolkit for all Disney Destinations

What Do You Get In The System

Module I Profiling the Clients
Profiling clients so you know who your best clients are and why they go to Disney Destinations.
Who are your clients and who will they refer to you?

Many people think when they start a travel business, you cannot say no, and they have to take all the business that comes their way. We’ve learned over the years, you can double your income by saying no and we will show you how to do just that so you can be more profitable as well.

It is very important to know who you want your ideal client to be and it’s ok to say no to products and vendors that do not align with that business model. When you start aligning yourself with this philosophy, the more business you will see come your way and the more people will trust your expertise. Knowing what to say, how to say it, to let people know who and what your business is, will steer the ideal client your way.

We are in the business of solving client’s problems. You need to ask questions before trying to solve these problems. We give you the exact questions to ask our clients so you can serve them to the best of your ability and give them exactly what they want.

When planning a client’s vacation, armed with the answers to their questions, you need to understand the difference between the resorts and all the little idiosyncrasies of them. We share them within this system, the differences in these resorts and how to describe these resorts to your clients – this alone will set you apart from everyone else.

Module 2 Obstacles to Disney and ways to Overcome them
The obstacles to Disney and Ways to Overcome them will be an integral part to the sale process. You will run across people that have those they want travel with who are not big fans of travel or travel to Disney. Knowing these obstacles and how to address them ahead of time will show you are the professional they should work with you. It also shows the breadth of activities Disney offers and that it is not all just parks and pixie dust.

Module 3 Components to Science of Pricing with Disney
The Components and Science of pricing with Disney will arm you with the knowledge to know how and why things are priced the way they are and how this effects your bottom line. To have a successful business, it is key to know how Disney breaks down pricing and how you are paid.

Disney Promotions can and will grow your business. The promotion Disney is marketing and how they are marketing is not always the right one for your client. Understanding these promotions and how to manipulate them to get the clients the best price will not only help you but it will also benefit your clients.

Module 4 Making a booking and Understanding confirmations with Disney
Making a booking and understanding confirmations with Disney seems rather cut and dry, however this part of the business has cost me personally in my business, and it’s the one thing that accounts for the most amount of money in agent errors. When you don’t follow a system for checking confirmations, you can end up with errors. We walk you through a simple, straight forward process that takes seconds and will save you thousands of dollars every year.

Module 5 After the Sale
After the Sale is what you say, why you send, and systems to improve communication, increase loyalty, produce referrals, and save you time. This is such an important aspect of your business. It truly can affect every aspect of the company.

A Travel Concierge business is not just about booking someone’s vacation, planning an itinerary, and sending them on their way. It is about building relationships, informing them of certain things that can save them money, that can also add profit to your business, and it is all about timing. This can all be done systematically while you sleep.

Module 6 Extra Services to provide to clients that effect your bottom line
There are extra services you can provide to clients that effect your bottom line. Do not be afraid to offer your clients more than just a package at Disney. There are value added items that your clients want and you can offer. You can and should build a business model that makes sense around the time you spend on each client. People understand the value in your knowledge and will pay for it. They will also pay for other products you can offer. They will appreciate being able to purchase them from you who they have built trust from already.

Module 7 Marketing
Marketing will be the key to your business. It doesn’t have to be expensive, but it needs to be consistent. In this module we will discuss the marketing techniques that work time and again in this area of travel. We have thrown a lot of things against the wall over the years and will share with you the ones that have successfully helped us grow to over a million in sales in our first two years in business.

We will also share with you how to jump start your business with marketing, giving you over 30 marketing ideas to get you going and that you can fall back on. I still use these when looking for a fresh idea to grab people in a new area. The key to a successful business is to not sit around waiting for the phone to ring, but to get out and market your business.

Module 8 Time Management and systems
Time and Management and Systems can kill your business or increase your productivity two fold. I thought after working from home for over 10 years I had time management down. I have learned so much over the past few years and I will share many of these techniques with you. These grew my business in 6 weeks! Time management!

Systems will decrease stress, decrease errors, improve client loyalty, improve referrals, and improve your confidence in your business. I used to wake up in the middle of the night sweating, wondering if certain things had been done. With systems, now I know everything is taken care of. Many of our systems are implemented so we have communication going to our clients while we sleep, giving us more time to add the personal touches that cannot be automated, more free time for our loved ones, and more time to work on the business instead of in the business.

The Ultimate Concierge Travel Business Toolkit for All Disney Destinations

Value of $997
For a limited introductory price of $597.

One payment in full or two payments of
$298.50 per month